Contact Us

Our Offline Stores

Mon - Fri 9:00am - 6:00pm

Head Office

Email: ie777shop.com@mail.com
Call Us: +91 11 4000 0000
Address: Office 305, Sample Trade Centre, Connaught Place, New Delhi, Delhi 110001, India

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Chicago Office

Email: ie777shop.com@mail.com
Call Us: +91 22 4000 0000
Address: Office 408, Demo Business Hub, Andheri East, Mumbai, Maharashtra 400069, India

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    Frequently Asked Questions

    What payment methods do you accept?

    We accept UPI, credit and debit cards, net banking and selected digital wallets. Cash on Delivery may also be available for eligible locations and products.

    How long does delivery take?

    Delivery time depends on the product and your location. The estimated delivery date will be shown during checkout and in your order confirmation.

    Can I change my next delivery date?

    You may cancel or update your order before it has been packed or dispatched. Once the order is shipped, changes may no longer be possible.

    What is your return and refund policy?

    Eligible products can be returned within the stated return period, provided they are unused, undamaged and kept in their original packaging. Refunds are processed after the returned item has been inspected.

    Do your products come with a warranty?

    Warranty coverage depends on the product and manufacturer. Available warranty details are shown on the product page and may also be included with your order.

    How can I track my order?

    Once your order has been dispatched, you will receive tracking details by email or SMS. You can use the tracking link to check the latest delivery status.

    Is Cash on Delivery available?

    Cash on Delivery may be available for selected products and PIN codes. Enter your delivery PIN code at checkout to confirm whether this option is supported.

    What should I do if I receive a damaged or incorrect product?

    Contact our support team as soon as possible and provide your order details, photos and an unboxing video where available. We will review the issue and guide you through the replacement or return process.